Privacy Policy

 Venice Home Improvement

Our Commitment to Privacy
Venice Home Improvement (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data. By using our website and services, you consent to the practices described in this policy.

1. Personal Information
We may collect personal information such as your name, email address, phone number, physical address, and any other information you voluntarily provide through forms on our website.

2. Message Content
We may collect the content of messages you send and receive through our SMS service.

3. Usage Data
This includes information such as the date and time messages are sent or received, device information, and interaction data with our SMS system.

We use collected information for the following purposes:

• To facilitate home improvement services, including estimates, inspections, project planning, and communication.
   
• To provide and maintain our SMS service, ensuring smooth operation and message delivery.
   
• To improve our services, website experience, and customer communications.
   
• To communicate with you, respond to inquiries, provide updates, and send important information about your service requests.
   
• To monitor usage, helping us understand and enhance functionality.
   
• To detect, prevent, and address technical issues, improving system reliability and security.
   

By submitting the contact form and signing up for texts, you consent to receive marketing, promotional, and service-related text messages from Venice Home Improvement at the number provided.
Consent is not a condition of purchase. Message & data rates may apply.

You may unsubscribe at any time by replying STOP to any SMS you receive.
Reply HELP for assistance.

We respect your privacy choices.
We do not share your phone number or opt-in data with third parties for marketing or promotional purposes.

We do not sell your personal information.
We may share data only under these circumstances:

• Legal Requirements: When required by law or in response to valid government requests.
   

We take reasonable steps to protect your personal information from unauthorized access, alteration, loss, or misuse.
However, no method of transmission or electronic storage is 100% secure.

You may request:

• Access to the personal data we hold
   
• Updates or corrections
   
• Deletion of your information
   

To exercise these rights, contact us at:
📩 info@homeimprovement.com

Our services do not target users under the age of 13.
We do not knowingly collect information from children under 13. If such data is discovered, we will delete it immediately.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Updates will be posted with a revised effective date.

If you have questions or concerns regarding this Privacy Policy, contact us at:
📩 info@homeimprovement.com

For SMS assistance, reply HELP to any message.